Interviewer: Why did you choose Krones.shop?
Bastian Behn: My name is Bastian Behn, I am a workshop manager here at Coca Cola in Lüneburg and we use the Krones.shop every day for our work and work preparation. It makes it easier for us to find spare parts and prepare work for our colleagues.
Interviewer: What were you surprised about?
Bastian Behn: What really surprised me was how detailled you can get into the individual assembly groups to look for faults and parts.
Interviewer: What was your daily business like before you started using Krones.shop?
Bastian Behn: Previously it was very difficult to go through paper documents and to search for the right parts.
Interviewer: How did Krones.shop make business easier for you?
Bastian Behn: Another big advantage of the shop is that you can find predecessors and successors and that you can see drawings in detail.
Interviewer: Why do you recommend using Krones.shop to other companies?
Bastian Behn: Well, it is definitely a great enrichment for our work.
Interviewer: How long have you been using the Krones.shop?
Stefan Lederle: So now about 2 years since I took over the job from my predecessor. He was rather reluctant to do so. But since I am already from a younger generation, I work more with the online shop.
Interviewer: Why did you choose Krones.shop?
Stefan Lederle: We're a 24/7 operation, so it's a good idea to be able to access it late at night or early in the morning and say: "OK, we can avoid the shutdown because Krones has it in stock!" We can see if there's the green point and then we can decide whether it is prioritized or not. That makes it a lot easier for our company.
Interviewer: What were you surprised about?
Stefan Lederle: The only thing I thought about regarding this question was: Actually nothing, because more or less everyone has an online shop and - yes, the structure - everyone does it the way they need it. From that point of view: yes, you can always work a little on a shop.
Interviewer: What was your daily business like before you started using Krones.shop?
Stefan Lederle: Yes, the daily work routine before that: a lot of telephoning with employees of Krones or writing emails so that we confirm it, and because telephoning is usually no longer enough, some people also want it in writing, and that's why it's easy for me now: I press the button and the product is already ordered.
Interviewer: How did Krones.shop make business easier for you?
Stefan Lederle: Well, it made it a lot faster and easier. As I said, I press the button. Or if I want to look up an offer or something that is still open or an order, then I go back and click on it again.
Interviewer: Why do you recommend using Krones.shop to other companies?
Stefan Lederle: Yes, of course! I think we're now at a time when a lot of people work online and there are many online shops we work with. This is why we recommend the online shop.
Interviewer: How long have you been using the Krones.shop?
Maik Stegemann: Hello, my name is Maik Stegemann. I am the technical manager at our Dargun site. I take care of investments, maintenance, services and am responsible for the entire technical part. We have been using it since the beginning, so about 8 years.
Interviewer: Why did you choose Krones.shop?
Maik Stegemann: We chose the eShop to simplify our purchasing processes, due to the high transparency in prices, delivery times, and so we can check the availability of our parts in advance.
Interviewer: What were you surprised about?
Maik Stegemann: Of curse,we were particularly surprised by the intuitive usage of the Krones.shop. It's very easy to handle and third-party parts are displayed and there availability can be checked.
Interviewer: What was your daily business like before you started using Krones.shop?
Maik Stegemann: Well, we had a lot more manual effort, written enquiries. Back then we had much higher personnel costs.
Interviewer: How did Krones.shop make business easier for you?
Maik Stegemann: We get information more quickly - whether it's warehouse logistics or the technicians - we have connection diagrams available, so we have much less effort, i. e. handling effort, copying effort and we also get information on machine upgrades, which are very important as well, especially during thee times of energy optimization an process optimization.
Interviewer: Why do you recommend using Krones.shop to other companies?
Maik Stegemann: So basically it is definitely a recommendation for those who want to optimize their internal process costs, thoe who want to optimize their processes and in that sense also want to reduce or adjust their personnel expenses. For those it isdefinitely a recommendation.
